Apollo M300 Driver
Browse and download the latest hardware and drivers for hardware ID USBSTOR DISKIMATION_APOLLO_M300_____.This device is recognised as Imation Apollo M300 USB Device.
I am encountering a very annoying problem with my external hard drive and have been unable to fix it myself. I hope somebody here can help me out. The drive is an Apollo Imation M300 (Model IM300-1000) and the main PC I use it on is running Windows 7, though I also use it on my Windows 8.1 Laptop. I have some very important files on it that I really do not want to lose, as I cannot replace them.
The drive has not had any issues until it was accidentally removed without first using the 'Safely Remove Hardware' option through windows. Since then, neither computer is able to recognize the drive correctly. Upon further investigation, it is recognized as a 'universal USB Mass Storage Device' with a yellow! It gives me a Code 10 error - This device cannot start.
Furthermore, it tells me that there is a problem with the driver. I have tried to reinstall the driver through the properties menu, which either fails every time or tells me that the most current driver (which it lists as coming from Microsoft) is already installed. I attempted to search online for any drivers, but was unable to find any.
It is also worth noting that when I plug the drive in, the light on the drive comes on. If I place my ear on it or very close to it, I can hear a rapid series of 'deet-deet-deet-deet-deet-deet-deet' noises that last for about 5-8 seconds after plugging it in. So, to recap, I have tried reinstalling and disabling/enabling the drive through the Device Manager Properties menu. I have tried reinstalling the drive via the same menu. I have also tried plugging in the cord (it is the same one the hard drive shipped with) to various USB ports on both computers to see if it would help, after the ones I normally use failed.
I also tried uninstalling the device through the device manager Properties menu, and then plugged it back in. The computer now recognizes it as a drive and as 'Apollo M300' but the device still cannot start and I cannot access any of the files or open the drive. I also tried using the 'Microsoft FixIT' tool found on the Microsoft Support site. (Here: It tried to reinstall the driver and failed, repeatedly. Any help would be greatly appreciated. If you need any more information from me, please let me know. UPDATE: Hello, and thank you for responding!
Yes, I have tried it on 3 computers, one with Windows 7, one with Windows 8.1, and one with Linux. The drive has the same problem on each computer. My windows 7 computer will not recognize the drive at all, but it does show up on the Windows 8.1 computer. It is listed under My Computer, but is listed as 'unknown.' Here is how it appears on my Windows 8.1 Computer. Having the same problem. How can we disassemble it?
I never was able to fix this. Eventually I just got so angry and frustrated that I physically opened the drive - the heads were stuck on it. I reset them manually and tried plugging it in - every time, the heads would get stuck on the disc and had already gouged the crap out of it by the time I opened it, so it was totally FUBAR. After having a good and frustrated tantrum at my horrible luck, and contemplating how it managed to so severely break itself, I trashed it and bought a Seagate. I'm still not sure if it was just bad luck, or if this is just a cheap-as-hell product. If you want to take a stab at taking yours apart, it seems to need a really bizarre and obscure screwdriver to open the case - I was never able to find the right one. I had already resigned myself to the fact that my stuff was lost by the time I forced the case open with a variety of screwdrivers, pliers, and other tools, so I was not gentle.
Apollo M300 Driver
Best of luck to you. As far as I can tell, that 'deet-deet-deet' sound was the song of stuck reader heads.
If yours is doing that as well. Chances are the disc is all scratched to oblivion already.
Imation Apollo M300 Driver
I don't know if anyone else has experienced this, but it change it's formatting overnight and i haven't been able to use it since (have plugged it into 3 completely different laptops, PS3, 2 different types of TV's, and its format doesn't work with any of them). I also found that it ejected itself extremely easily, as a simple nudge was able to make it eject (inconvenient when watching movies on laptop in bed). It was working perfectly for the first 6-9 months I had it, then issues started occuring until it just decided to change its format. I bought this hard drive about a year ago and backed up my PC. Next time I plugged it in began the problems.
Everytime I plug it into a USB3.0 port the device stops working. Sometimes this happens straight away, other times it'll happen part way through copying.
What is consistent however is the shocking transfer rates 5 MB/s on USB3.0 (when it works). If I plug it in via USB2.0 it works fine but I'm getting transfer rates of 25 MB/s on USB2.0. The whole point of me buying this drive was the USB3.0 high data transfer rate. It's cheap - but for a reason. Shell out the extra $10 and get a better brand that works. Had all of my business data saved onto this drive as I use multiple devices.
The drive failed abruptly and I was unable to access the drive at all. As a last resort, I disassembled the drive (there goes the warranty!) in an attempt to get it to work. I found that the reader (needle looking thing) was stuck to the disk. I was able to release it and reassemble the drive after which it worked (I immediately transferred all data to my PC and will back it up to the cloud.
Now I will have to get my son to back up his school work on a different drive too as he has one. My mother bought this product around 12-18 months ago. For the first, hmm, 8 months; it worked perfectly fine. My older siblings were using it to transfer music and movies along with my mother. My mother had downloaded and bought music and at the end of 6 months during the time it was working, she had around 80GB/1TB worth of music.
Recently, I have had to reformat her laptop due to viruses and problems regarding my younger siblings downloading various software for games. My mother very recently tried to move her music over to her now re-furbished laptop.
However, the hard drive wasn't working. After being frustrated and confused as to why this it was not working, she came to me.
I spent 2 hours trying to find a solution. After reading various reviews, looking at possible solutions; it came to the fact that the driver in the product was expired, out of date or just failed in general. There's 80GB of music and movies gone, several hours of loading music onto the hard drive gone. It's a waste of money and a waste of time. I suggest you invest in Seagate. I purchased the Apollo M100 from Officeworks with good pricing.
I transferred all my backup data with no problems. After about 6 months of very limited use, the unit died in a similar way as described by other users. Drive is now unreadable after windows mentioned a failed write error, with no warnings or indications that the drive was about to fail. I essentially used it as a copy of my archival documents, and luckily still have all originals on PC. The drive is not recoverable and all data is lost. Dont rely on it for your only copies of data. I can't describe the feeling of incredulity, disappointment, disgust, when the hard drive failed only 3 days after I bought it, only after I had transferred 80gb of data across to it.
Fortunately I had backed up most of it, but I wanted the rest of it back - an expensive exercise. It was an electromechanical error - the hard drive would try to spin when you first plugged it in, but instead produced clicking noises, and just turned itself quietly off after a few more seconds. The thing that annoys me most about all this is that the manufacturers don't want to hear anything about it - they say that lost data is not covered by the warranty. Basically they are just hiding behind some unclear wording in the Consumer Law.
The other thing I don't understand is why hard drive companies can't develop a fault-proof hard drive - other techs seem to be able to produce anything. I definitely wouldn't recommend this to a friend, and if by chance you have made the mistake of purchase one of these drives, take your data off, and return this to where you purchased it from before anything goes wrong. Excellent product.
I got it at a steep discount from a local seller here in Auckland New Zealand. The only bug bear is that it has a proprietary pin on the hard drive side I.e. It's not your standard USB B type pin. But the computer side is a usb3.0 which is super fast and it shows. On a windows 8 machine I tried copying via USB 3.0 a 4GB file and got an average transfer rate of 75mbps. On the standard USB 2.0 port I got a write speed of 25 Mbps!!
As i said, REAL value for money. Doing the math it cost me $0.08 per gb!!